AVISO DE PRIVACIDAD

AVISO DE PRIVACIDAD Y POLÍTICAS DE DATOS PERSONALES

IZAM GROUP

Fecha de última actualización: 20 de Marzo 20205

1. Cumplimiento Normativo

IZAM GROUP cumple con:

Constitución Mexicana (Art. 37, Fracc. XV, reforma 2025) y LFPDPPP.

Reglamento General de Protección de Datos de la UE (GDPR) para clientes europeos, garantizando estándares internacionales en transferencias transfronterizas

2. Canales de Contacto para Ejercicio de Derechos

Usted puede gestionar sus datos personales a través de:

Oficial de Privacidad: IZAM GROUP REAL ESTATE

Correo Electrónico: reaprivacidad@izamgroup.com

- Teléfono: +52 9841790497

- Domicilio: Bis 3 Sur Lot 126 Playa del Carmen QR Mx

- Formulario Web: https://izamgroup.com/privacy-policy

Horario de atención: Lunes a Viernes, 9:00 – 18:00 hrs (Tiempo del Centro de México.

3. Políticas Alineadas al GDPR (Clientes UE)

Para usuarios en la Unión Europea, aplicamos las siguientes medidas adicionales:

- Base Legal: Tratamiento bajo consentimiento explícito (Art. 6 GDPR) o ejecución de contrato (Art. 6.1.b).

- Transferencias Internacionales: Utilizamos cláusulas estándar aprobadas por la UE.

- Derechos GDPR:

Acceso, Portabilidad, Rectificación, Eliminación ("Derecho al Olvido").

Limitación del Procesamiento y Oposición al Profiling.

- Plazo de Respuesta: 30 días hábiles (máximo).

4. Seguridad y Confidencialidad

- Certificaciones: Contamos con protocolos SSL, encriptación AES-256 y auditorías anuales.

- Brechas de Datos: Notificaremos incidentes a autoridades (INAI o Supervisory Authorities de la UE) y afectados en un máximo de 72 horas.

Privacy Notice and Personal Data Policies

IZAM GROUP

Last updated: 03/20/2025

1. Regulatory Compliance

IZAM GROUP adheres to:

- Mexican Constitution (Art. 37, Sec. XV, 2025 reform) and LFPDPPP.

- EU General Data Protection Regulation (GDPR) for European clients, ensuring international standards in cross-border transfers.

2. Contact Channels for Rights Enforcement

You may manage your personal data through:

- Privacy Officer: IZAM GROUP REAL ESTATE

- Email: reaprivacidad@izamgroup.com

- Phone: +52 9841790497

- Address: Bis 3 Sur Lot 126 Playa del Carmen QR Mx

- Web Form: https://izamgroup.com/privacy-policy

Business hours: Monday to Friday, 9:00 AM – 6:00 PM (Central Mexico Time.

3. GDPR Policies (EU Clients)

For users in the European Union, we implement the following additional measures:

- Legal Basis: Processing under explicit consent (Art. 6 GDPR) or contract performance (Art. 6.1.b).

- International Transfers: We use EU-approved Standard Contractual Clauses.

- GDPR Rights:

Access, Data Portability, Rectification, Erasure ("Right to be Forgotten").

- Restriction of Processing and Objection to Profiling.

- Response Time: 30 business days (maximum).

4. Security and Confidentiality

- Certifications: SSL protocols, AES-256 encryption, and annual audits.

- Data Breaches: Incidents will be reported to authorities (INAI or EU Supervisory Authorities) and affected parties within 72 hours.

Nota Final / Final Note:

- Para México: Las solicitudes se atenderán en español. Los casos complejos pueden requerir identificación notarial.

- For EU: Requests may be submitted in English. We will acknowledge receipt within 48 hours.

Este documento anula cualquier versión anterior y es vinculante para todas las operaciones de IZAM GROUP.

This document supersedes any prior versions and is binding for all IZAM GROUP operations.

IZAM GROUP Aviso de privacidad website is owned by IZAM GROUP REAL ESTATE, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by IZAM GROUP Aviso de privacidad , which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using IZAM GROUP Aviso de privacidad website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the IZAM GROUP Aviso de privacidad , we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via reaprivacidad@izamgroup.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to reaprivacidad@izamgroup.com.